GDPR Compliance FAQ
Learn how Click Fortify adheres to GDPR regulations, protects your data, and ensures your rights as a user.
GDPR Compliance FAQ
Welcome to the GDPR Compliance FAQ section of ClickFORTIFY. This page answers commonly asked questions about GDPR and outlines how we ensure data protection, privacy, and security for our customers. For more detailed information, refer to our Data Processing Agreement.
1. What is the GDPR?
The General Data Protection Regulation (GDPR) is a significant EU legislation that came into effect on May 25, 2018. It strengthens the protection of personal data across the European Union and establishes a single set of rules for businesses to follow. GDPR ensures fair and lawful processing of personal data, granting individuals rights like access, correction, and deletion of their information.
2. Who does the GDPR apply to?
GDPR applies to any entity or individual based in the EU or those outside the EU that process personal data of EU residents. Personal data includes any information that can identify a person directly (e.g., name, email) or indirectly (e.g., IP address).
3. What is ClickFORTIFY's role under GDPR?
ClickFORTIFY acts as a data processor under GDPR, handling data on behalf of our customers (who are the data controllers). This means customers maintain control over the data, while ClickFORTIFY processes it as per their instructions.
4. What personal data does ClickFORTIFY collect?
We collect information voluntarily provided by customers, such as names, email addresses, and contact details when signing up for our services. Additionally, we collect anonymized data about website visitors and interactions, such as IP addresses, browser information, and geolocation.
5. Does ClickFORTIFY store data outside the EU?
Yes, ClickFORTIFY is headquartered in the United States and processes data in US-based data centers. We comply with GDPR rules by using Standard Contractual Clauses for data transfers to ensure an adequate level of protection.
6. How does ClickFORTIFY handle data deletion requests?
Customers can request deletion of their personal data or deactivate their accounts at any time. Upon receiving a request, we securely delete all associated data, adhering to GDPR requirements.
7. Can customers share ClickFORTIFY’s Data Processing Agreement?
Absolutely. Our Data Processing Agreement is publicly available and can be shared with your customers to confirm our compliance with GDPR and other privacy requirements. Access it directly on our Data Processing Agreement page.
8. How can customers export their data from ClickFORTIFY services?
Customers can download their data in CSV format directly from their ClickFORTIFY dashboard or request the data in writing through our Contact Us page.
9. Need More Information?
If you have any questions about GDPR compliance or how ClickFORTIFY handles your data, please refer to our Privacy Policy or reach out via our Contact Us page.